Privacy Policy

How EmDash Hosting (Host Local) collects and uses your personal information

EmDash Hosting (Host Local) collects personally identifiable information in a variety of ways. Any information you enter into our website via the signup or contact form or that you volunteer in any other way will be collected. The data collected may include your:

• Name
• Email address
• Company name
• Home and/or work address and/or telephone number
• Credit card and other billing information

Publicly available information about your computer, device and/or software may be automatically collected by EmDash Hosting (Host Local). This can include information such as your IP address, browser type, domain names, access times, and referring website. This information is used by EmDash Hosting (Host Local) for the operation of our business to ensure a high level of service is provided.

How EmDash Hosting (Host Local) uses & discloses your personal information

(a) Provision of Services

EmDash Hosting (Host Local) collects and uses your personal information to operate the EmDash Hosting (Host Local) website and to provide you with the services you have ordered. EmDash Hosting (Host Local) may also use your personally identifiable information to inform you of other products or services available from EmDash Hosting (Host Local).

EmDash Hosting (Host Local) will never share your personal information with any third party unless required to do so by law.

(b) Feedback

EmDash Hosting (Host Local) may also contact you from time to time to seek feedback on the services we provide in order to ensure our level of service is meeting your expectations.

(c) Analysis

EmDash Hosting (Host Local) keeps track of the websites and pages our customers visit on the EmDash Hosting (Host Local) public website. This data is used to ensure customers are finding the most relevant information relating to their area of interest.

(d) Legal Disclosure

EmDash Hosting (Host Local) collects, uses, and discloses your personal information as described above. However, EmDash Hosting (Host Local) may disclose your personal information, including your use of the services, for any reason in its sole discretion to comply with Australian (Queensland) laws, or other laws, regulations, or governmental or legal requests or demands for such information, and to act under exigent circumstances to protect the personal safety of users of the Service or the public.

International transfer of data

If you visit the EmDash Hosting (Host Local) website from a country other than Australia, your communications will result in the transfer of information across international borders. By using EmDash Hosting (Host Local) services and communicating with us, you consent to any such transfers.

Your site data is stored in the DigitalOcean region you select at signup. Australian customers can choose the Sydney (syd1) region to keep data onshore.

Use of cookies

EmDash Hosting (Host Local) uses "cookies" to help personalise your online experience. A cookie is a small file that is placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer or access your personal data. Cookies are specifically created as a result of you accessing our website, and can only be accessed by our website when you browse it.

One of the primary purposes of cookies is to tell our website that you have returned, so that information you previously provided can be retrieved to make your experience more streamlined.

Most web browsers automatically accept cookies; however, you can modify your browser settings to prevent cookies if you prefer. Our website will remain functional even if cookies are blocked.

Security of your personal information

EmDash Hosting (Host Local) secures the personally identifiable information you provide in a controlled, secure environment, protected from unauthorised access, use, or disclosure. EmDash Hosting (Host Local) takes appropriate administrative and technical actions to protect against unauthorised access, use, modification, and disclosure of your personal information.

Be aware that no data transmission via the internet can be guaranteed completely secure. While EmDash Hosting (Host Local) strives to secure your personal information, you acknowledge that (a) there are limitations of the internet which exist beyond our control; (b) the security, integrity, and privacy of all information and data exchanged cannot always be guaranteed; and (c) any information and data may potentially be viewed or tampered with in transit by a third party, despite best efforts to secure all transmissions.

Access and modify your information

You have the right to view and update the personal information that we have collected from you, subject to certain exceptions set out in this Privacy Policy. You may request access to your personal information by contacting us at support@em-dash.app or by regular mail at the address below. We may request certain personal information in order to verify your identity.

To ensure you receive the information you need and your privacy is protected, please regularly update your contact and billing information via your account portal.

Changes to this privacy policy

EmDash Hosting (Host Local) will, from time to time, update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to stay informed of how EmDash Hosting (Host Local) is protecting your information. Changes are effective upon posting to https://em-dash.app/privacy .

Sale of business

EmDash Hosting (Host Local) may transfer your personal information as an asset in connection with a merger or sale (including bankruptcy or insolvency proceedings) involving all or part of EmDash Hosting (Host Local), whether by corporate reorganisation, share sale, asset sale, or other change of control.